← Stencil Bench

Privacy notice

Last updated 10 November 2026

Stencil Bench is run by Hidden City Tattoo Pty Ltd (ABN 87 654 468 023), 8/4 Kingfisher Drive, Peregian Beach QLD 4573 ("we", "us"). This notice explains what we collect when you use Stencil Bench, why, and who else sees it.

What we collect

• Your email address, to sign you in and to contact you about your account.
• Your credit and stencil history: top-ups, the price of each stencil, the style and quality you chose, and when. We keep this so your balance is right and so we can answer questions about a charge.
• Payment details are handled by Stripe, not us. We see the amount, date and the last four digits of the card in Stripe's records; we never see or store your full card number.
• The pictures you send. See the next section.
• Tee orders: the buyer's name, delivery address, phone and email (entered on the Stripe payment page), the tee chosen and the price, so the tee can be printed and posted.
• Tee earnings and invites: what you've earned from tees, any payouts you ask for, and who invited you. To stop invite misuse we keep a code Stripe gives for each card used to top up (not the card number).

Your pictures

When you tap Make stencil, the picture is sent to fal.ai (Features and Labels, Inc., United States), which passes it to OpenAI (United States) to be drawn. This means your picture is processed outside Australia.

• We do not keep your pictures or stencils. They pass through our server and come straight back to your device.
• Tees are different: when you make a tee preview, the tee artwork is kept so the printer can fetch it. It's deleted after 30 days unless the tee is ordered; artwork for ordered tees is kept so we can reprint a faulty one.
• We ask fal.ai not to store the request. OpenAI says it may keep data sent to its service for up to 30 days to check for misuse, and does not use it to train its models.
• Only send pictures you have the right to use. If a picture shows a client, check they are happy for it to be used to make their stencil.

Who else sees your information

• Cloudflare runs our website and database.
• Stripe handles payments.
• Resend sends the sign-in emails.
• fal.ai and OpenAI draw the stencils, as above.
• Printful (classic tees) and Printify with The Print Bar (premium tees) receive the tee artwork and the buyer's delivery details to print and post the tee.

We do not sell your information or use it for advertising.

Cookies

We use one cookie to keep you signed in. No tracking or advertising cookies.

How long we keep it

We keep your account and credit history while your account is open and for as long as tax law requires afterwards (generally five years for payment records). You can ask us to close your account and delete your email address at any time; we will refund any unused credit when we do.

Your choices

You can ask to see or correct the information we hold about you, or ask us to delete it, by emailing info@hiddencitytattoo.com.au. If you're unhappy with how we handled your information, tell us first; you can also contact the Office of the Australian Information Commissioner at oaic.gov.au.